Legal

Privacy Policy

Effective Date: September 2, 2026

Lickin' My Chicken & Pullin' My Pork ("we," "us," or "our") operates this website and provides restaurant, food truck, catering, and rewards services in Effingham, Illinois. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

By using this website or providing us your information, you agree to the practices described here.

Information We Collect

Information you give us directly. When you submit our contact form, request catering, or join our rewards program, we may collect your name, email address, mobile phone number, event details, and any message you choose to send us.

Order information. When you place an order with us, we collect the details of that order along with payment information. Card payments are processed by our payment processor. We do not store full card numbers on our systems.

Rewards program information. If you join our rewards program, we collect your name, contact information, and birth month so we can issue your birthday reward, along with a record of your participation and redeemed offers.

Automatically collected information. Our website may collect standard technical information such as IP address, browser type, device type, pages visited, and referring site. This is used to understand site performance and traffic.

How We Use Your Information

We use the information we collect to:

  • Take, prepare, and fulfill your food and catering orders

  • Respond to questions, quote requests, and catering inquiries

  • Process payments and issue refunds

  • Administer the rewards program and deliver member offers

  • Send you messages you have asked to receive, including order updates and, if you opted in, promotional messages

  • Maintain records required for tax, accounting, and business purposes

  • Improve our menu, service, and website

SMS and Mobile Information

If you provide your mobile number and check a consent box, you may receive text messages from us. Consent to receive marketing text messages is never a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services, such as our messaging platform or customer service tools, is permitted solely so that we can deliver the messages you requested. Text messaging originator opt-in data and consent are not shared with any third parties for any other purpose.

You may opt out of text messages at any time by replying STOP to any message from us. Reply HELP for assistance. Message frequency varies. Message and data rates may apply. Full details are on our SMS Program page.

How We Share Information

We do not sell your personal information.

We share information only as follows:

  • Service providers. Payment processors, our website host, our messaging and email platform, and similar vendors who process information on our behalf and only as needed to provide their service to us.

  • Third-party delivery platforms. If you order through DoorDash or a similar platform, that platform collects and handles your information under its own privacy policy, not ours.

  • Legal requirements. When we are required to do so by law, subpoena, or valid legal process, or where necessary to protect our rights, safety, or property.

  • Business transfer. If our business is sold or transferred, customer information may transfer as part of that transaction.

Cookies

Our website may use cookies and similar technologies to keep the site working properly and to understand how it is used. You can disable cookies through your browser settings, though some parts of the site may not function normally if you do.

Data Retention

We keep personal information only as long as needed for the purposes described above or as required by law. Order and payment records are retained for the periods required for tax and accounting purposes. Rewards member information is retained while your membership is active.

Your Choices

You may:

  • Opt out of text messages by replying STOP

  • Unsubscribe from marketing emails using the link in any email

  • Ask us to access, correct, or delete the personal information we hold about you

  • Leave the rewards program at any time

To make a request, contact us using the details below. We may need to verify your identity before acting on a request. Some information must be retained where we have a legal obligation to keep it.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Security

We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top will reflect the most recent version. Continued use of the site after an update means you accept the revised policy.

Contact Us

Lickin' My Chicken & Pullin' My Pork 1707 Ave of Mid-America Effingham, IL 62401 Phone: (857) 456-6743 Email: lmcpmpbbq@gmail.com